Charlottenstrasse 57 Quartier 205 Am Gendarmenmarkt
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130 m
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Brasserie Am Gendarmenmarkt
190 m
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180 m
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Reviews and Ratings
Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
8.0/10
Great
Rooms
8.1
Location
9.1
Service
8.1
Dining
7.5
Guest reviews
8.0/10
based on 8 reviews
4.5/5
based on 6049 reviews
7.9
7.9/10 based on 3178 reviews
#141 of 641 hotels in Berlin based on Tripadvisor
Fred
United Kingdom,
April
2024
8.4/10
The hotel offers large, well-equipped rooms with a light and airy feel, though slightly dated. The service is superb with a helpful and attentive team. The location is top-notch, within walking distance to major landmarks. Dining options are good but come at a higher price. Overall, a great value for money stay.
Rooms
8.0
The rooms, once we got them, were lovely and pretty large, offering a comfortable stay.
Service
9.0
The service here is amazing, the best team that is always helpful and provided information whenever we asked.
Location
10.0
The perfect location for exploring Berlin, near major attractions and great dining options.
Dining
7.0
The dining experience was good with a decent variety at a higher price point.
Facilities
8.0
The hotel offers various amenities including room service, car hire, and pet amenities.
Billy
United Kingdom,
January
2024
8.8/10
My stay at the hotel was amazing! The rooms were beautifully furnished and had a perfect view, especially during Christmas with all the festive decorations. The service was exceptional, going above and beyond in every aspect. The location was convenient for exploring the city, and the dining experience, while good, could have had a wider range of options. Overall, a great value for a wonderful holiday stay.
Rooms
9.0
The room joined to our kids' room was perfect, and we were thrilled with the accommodation. The view from the room was fantastic, and the Christmas decorations added a special touch.
Service
9.0
The spa center staff were incredibly helpful and friendly, making sure all my requests were met promptly. Their dedication to customer service truly stood out.
Location
9.0
The hotel's location was ideal for sightseeing, close to major attractions and metro stops. It was great coming back in the late afternoon to relax after exploring the city.
Dining
8.0
The dining experience was very good, although the range of options could have been wider for the price. The lounge ambiance was pleasant, but some variety in the menu would have been even better.
Facilities
The hotel offers excellent facilities, ensuring a comfortable and enjoyable stay throughout. Every amenity needed was available, making the experience truly luxurious.
Rodney
United States,
November
2023
8.2/10
I absolutely loved my stay at the hotel! The rooms were clean and so comfy, the staff was incredibly welcoming and helpful. The location was perfect for exploring the city, but there were a few aspects that could be improved, like the dining options.
Rooms
9.0
The rooms were outstandingly comfy and clean, and the beds were so comfortable. The view faced an interior courtyard, which was initially not our favorite, but it turned out to be quite peaceful.
Service
9.0
The service was unbelievable. The staff couldn't have been more helpful and friendly despite any challenges. They truly went above and beyond to ensure we had a great stay.
Location
8.0
The hotel's location was fantastic for sightseeing and accessing all the tourist highlights. It was just a short walk from key attractions like the Brandenburg Gate and the Holocaust Memorial.
Dining
7.0
The dining experience was a bit of a mixed bag. There was a good selection, including delicious cheeses and individually served eggs benedict, but some aspects were not up to par.
Facilities
8.0
The hotel had great facilities available, including room service, car hire, and housekeeping services. Everything was convenient and well-maintained.
Emma
United Kingdom,
August
2023
7.6/10
The hotel is perfectly situated, right by Checkpoint Charlie and the German and French Cathedrals, with convenient access to public transportation. The rooms, though a bit outdated, were quiet and had basic amenities. The service was a mix of unhelpful responses and friendly assistance. The dining options offered a good variety of local and traditional dishes. The location is excellent for sightseeing and shopping, while the dining experience was pleasing overall.
Rooms
7.0
The rooms felt a bit dated, but they were quiet and had basic amenities.
Service
6.0
While some staff members were unhelpful, others were very friendly and accommodating.
Location
9.0
The hotel's location is excellent for exploring the city, with easy access to public transportation and major sights.
Dining
8.0
The dining options provided a good mix of local and traditional dishes.
Facilities
8.0
The hotel offers standard facilities for a comfortable stay.
John
United States,
July
2023
7.8/10
I stayed at this hotel with my family of four, and overall, it was a great experience. The rooms were clean and well-appointed, although the air conditioning could have been better. The service was a mix, with some staff not as friendly but others being excellent and very attentive. The location is fantastic, close to many attractions and with easy access to public transportation. The dining options were good, especially if you're in the mood for a light meal. The facilities were satisfactory, offering everything you might need for a comfortable stay.
Rooms
8.0
The rooms we booked for our family of four were clean and well appointed.
Service
7.0
The staff had moments of being less friendly but overall, they were excellent, very friendly, attentive, and happy.
Location
9.0
The location was fabulous, with easy access to various sites in Berlin and public transportation just a block away.
Dining
8.0
The dining experience was good, especially for a light dinner, and the hotel bar offered excellent food.
Facilities
7.0
The facilities provided everything we needed for a comfortable stay.
Harry
United Kingdom,
July
2023
8.2/10
The hotel had clean and newly renovated rooms, but there were disturbances from outside noise. The service was top-notch with helpful and responsive staff. The location was excellent, central to major attractions in the historic center of Berlin. The dining experience offered a large buffet selection during breakfast. Overall, a pleasant stay with some minor inconveniences.
Rooms
7.0
My room was clean and newly renovated, although there were noisy disruptions from outside.
Service
9.0
The service was excellent, with staff being helpful and responsive.
Location
9.0
The hotel's location was fantastic, right in the historic center of Berlin, providing easy access to major tourist spots.
Dining
8.0
The breakfast buffet offered a good selection of hot and cold foods, satisfying my morning cravings.
Facilities
8.0
The hotel's facilities were adequate for a comfortable stay.
David
United States,
July
2023
7.6/10
Having stayed at this hotel, I found it to be very clean and neat. The room, while facing into the central courtyard, was comfortable, but it only had a double bed instead of a king size one. The location was excellent for reaching all desired places easily, close to a big shopping street and the metro. However, it lacked a bit of atmosphere. The dining experience, although over-priced, had many options available for everyone.
Rooms
8.0
The room facing into the central courtyard was very clean and neat, though it only had a double bed instead of a king size one.
Service
7.0
The staff are friendly and attentive, making the stay pleasant overall, despite some noisy behavior from other guests during checking.
Location
9.0
The location is excellent, enabling easy access to various attractions like Gendarmen Market and the Standtmitte Ubahn station, though it could use a bit more atmosphere.
Dining
6.0
The dining experience, although over-priced, offered many options for different preferences.
Facilities
8.0
The hotel offers a variety of facilities to make the stay comfortable.
Paul
United Kingdom,
May
2023
9.0/10
I absolutely loved my stay at this hotel! The rooms were spacious and well-appointed, and the staff was very welcoming and helpful. The swimming pool was to die for, a real highlight.
Rooms
9.0
The rooms are nice and clean with comfortable beds. The staff is very welcoming and helpful.
Service
9.0
The customer approach was very pleasant and helpful.
Location
10.0
The location is fantastic, just a 5-minute walk from Unter de Liden, Dome, and nice restaurants and bars. The U-Bahn station is right outside the door for easy access to various attractions.
Dining
8.0
The dining options were great and more than adequate.